راجع سياسة الاستبدال والاسترجاع لمعرفة الشروط والخطوات الخاصة بالمنتج.
Return and Refund Policy
We always strive to provide the best shopping experience for our customers. If you are not satisfied with your purchase, we are happy to assist you under the following conditions:
Return Period
The customer has the right to return the product within 14 days from the date of receipt.
Return Conditions
- The product must be in its original condition, unused, and unopened.
- The original receipt and all product accessories must be retained.
- Returns of products that have been used or damaged by the customer will not be accepted.
Refund Process
The refund will be processed within 7–14 business days via the same payment method used at the time of purchase.
Non-Returnable Products
- Products that are customized or made to order.
- Products that have been opened or used.
How to Request a Return
To contact us regarding a return request, please email us or use the contact page on our website, specifying your order number and the reason for the return.
